Our Management Philosophy and Efforts for Consumers
At Samjin Foods, we always prioritize the consumer and strive to protect their interests. The Consumer-Centric Management (CCM) certification system evaluates whether a company’s activities are designed from the consumer’s perspective and whether these activities are continuously improved. This certification ensures that our operations are consistently focused on meeting and exceeding consumer expectations.
Company-Wide Consumer-Centric Management
CCM Process
First B2B Food Company to
Obtain Consumer-Centered
Management Certification
Samjin Food has become the first B2B food company to obtain Consumer-Centered Management (CCM) certification, and has been recognized twice as an outstanding CCM company. This achievement is a result of our commitment to improving products by reflecting customer demands and expectations.
Beyond consumer-centered management, we are advancing towards becoming a socially responsible enterprise, ensuring the highest standards of quality and safety in our operations.
Expected Benefits of CCM
We Listen to Our Customers
Consumer Perspective
Consumers receive the information they need to choose products and services. If an issue arises with a certified company, the CCM system ensures it is resolved quickly and fairly.
Company Perspective
The CEO and employees gain a better understanding of consumer rights, and by continuously improving products and services from the consumer's viewpoint, the company can enhance its competitiveness.
Public Perspective
CCM helps reduce societal costs related to resolving disputes and fosters a consumer-centered market that promotes a culture of mutual growth between businesses and consumers.
Our Management Philosophy and Efforts for Consumers
At Samjin Foods, we always prioritize the consumer and strive to protect their interests. The Consumer-Centric Management (CCM) certification system evaluates whether a company’s activities are designed from the consumer’s perspective and whether these activities are continuously improved. This certification ensures that our operations are consistently focused on meeting and exceeding consumer expectations.
Company-Wide Consumer-Centric Management
CCM Process
First B2B Food Company to Obtain Consumer-Centered Management Certification
Samjin Food has become the first B2B food company to obtain Consumer-Centered Management (CCM) certification, and has been recognized twice as an outstanding CCM company. This achievement is a result of our commitment to improving products by reflecting customer demands and expectations.
Beyond consumer-centered management, we are advancing towards becoming a socially responsible enterprise, ensuring the highest standards of quality and safety in our operations.
Expected Benefits of CCM
We Listen to Our Customers
Consumer Perspective
Consumers receive the information they need to choose products and services. If an issue arises with a certified company, the CCM system ensures it is resolved quickly and fairly.
Company Perspective
The CEO and employees gain a better understanding of consumer rights, and by continuously improving products and services from the consumer's viewpoint, the company can enhance its competitiveness.
Public Perspective
CCM helps reduce societal costs related to resolving disputes and fosters a consumer-centered market that promotes a culture of mutual growth between businesses and consumers.
Representative : Yongwoon Shin
Business registration number: 301-86-25252
Jincheon Headquarters : 737-8, Ideok-ro, Deoksan-eup, Jincheon-gun, Chungcheongbuk-do
TEL : 043-536-5446~7 | FAX: 043-536-5448
Seoul Office : Room 315, Ace High Tech City 3, 130 Seonyu-ro, Yeongdeungpo-gu, Seoul
TEL : 02-2671-7930~1 | FAX: 02-2671-7932
COPYRIGHT 2024 SAMJINFOODS ALL RIGHTS RESERVED
FAMILY SITE
Representative : Yongwoon Shin | Business registration number: 301-86-25252
Jincheon Headquarters : 737-8, Ideok-ro, Deoksan-eup, Jincheon-gun, Chungcheongbuk-do
TEL : 043-536-5446~7 | FAX: 043-536-5448
Seoul Office : Room 315, Ace High Tech City 3, 130 Seonyu-ro, Yeongdeungpo-gu, Seoul
TEL : 02-2671-7930~1 | FAX: 02-2671-7932
COPYRIGHT 2024 SAMJINFOODS ALL RIGHTS RESERVED
FAMILY SITE